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Mfr-Bulletins: Dell Recall of Notebook Computer Batteries |
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NEWS from CPSC
U.S. Consumer Product Safety Commission
| Office of Information and Public Affairs |
Washington, DC 20207 |
FOR IMMEDIATE RELEASE
December 16, 2005
Release
#06-056 |
Firm’s Recall Hotline: (866) 342-0011
CPSC
Recall Hotline: (800) 638-2772
CPSC Media Contact: (301)
504-7908
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CPSC, Dell Announce Recall of Notebook Computer BatteriesWASHINGTON,
D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm
named below, today announced a voluntary recall of the following consumer
product. Consumers should stop using recalled products immediately unless
otherwise instructed.
Name of Product: Dell Notebook Computer Batteries
Units: About 22,000 in the U.S.
Manufacturer/Distributor: Dell Inc., of Round Rock, Texas
Hazard: These batteries can overheat, which could pose a fire risk.
Incidents/Injuries: Dell has received three reports of batteries
overheating. The incidents involved damage to a tabletop, a desktop, and minor
damage to personal effects. No injuries have been reported.
Description: The recalled batteries were sold with the following Dell
notebook computers: Latitudeâ„¢ D410, D505, D510, D600, D610, D800, D810;
Inspironâ„¢ 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2; and Dell Precisionâ„¢ M20
and M70 mobile workstations. The batteries were also sold separately, including
as secondary batteries and in response to service calls. The batteries insert
into the battery bay located on the underside of the notebook. “Dell” and “Made
in Japan” or “Made in China” are stamped on the batteries. The identification
number for each battery appears on a white sticker. Customers should have this
number available when they contact Dell to determine if their battery is part of
the recall.
Sold at: Dell sold these batteries with the notebook computers, as
part of a service replacement, and as individual units on its Web site and
catalogs from October 5, 2004 through October 13, 2005. The computers with these
batteries sold for between $900 and $2,650, and individual batteries sold for
between $99 and $179.
Manufactured in: Japan or China
Remedy: Customers should contact Dell to determine if their notebook
computer battery is part of this recall. If it is, consumers should immediately
stop using the battery as a power source for their notebook computer. Dell will
provide a free replacement battery.
Consumer Contact: For additional information, contact Dell toll-free
at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, go to the
firm’s Web site at http://www.dellbatteryprogram.com/,
or write to: Dell Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200
Austin, Texas 78758.
Firm’s Media Contact: Tom Kehoe and Venancio Figueroa III, (512)
725-0281 and (512) 723-1726, tom_kehoe@dell.com and venancio_figueroa@dell.com
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